Web Membership FAQ
HOW MUCH DOES SMI WEB MEMBERSHIP COST?
For current print subscribers, web membership costs $4.95 per month. If you are not a current print subscriber, the cost is $9.95 per month.
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HOW DO I BECOME A MEMBER?
Go to the Become a Member page. There are links there to allow you to sign up for a Web Membership, Print Subscription, or both.
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WHAT IF I'M NOT SURE IF I WANT TO BECOME A MEMBER?
Feel free to look around the site as a visitor for as long as you'd like. A few minutes in our Visitors Center should help you see the benefits of membership and aid your decision whether or not to join. Remember, because you are billed monthly, there is no long-term commitment to a web membership, and print subscriptions have a 100% money back guarantee. You have very little to lose if you give it a try.
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IS THERE SOMEONE I CAN CONTACT ABOUT BILLING QUESTIONS?
Certainly, we are available to assist you with any billing-related question. Please contact us toll free at 877-736-3764. Our normal phone hours are 10am-4pm EDT. If you don't reach us, leave a message and we will make every effort to return your call promptly. You can also email us at customerservice@soundmindinvesting.com if you prefer.
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HOW DO I CANCEL MY MEMBERSHIP?
Just call or email using the information provided on our Contact Us page.
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IS IT SAFE TO SUBMIT MY CREDIT CARD OVER THE INTERNET USING YOUR SITE?
Safer than handing it to the waiter when you go out to eat. To ensure the safety of your credit card information, our credit card entry pages use SSL encryption. Whenever your card information is sent over the Internet using our website, it will always be encrypted.
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I'D PREFER NOT TO SEND MY CREDIT CARD INFORMATION OVER THE INTERNET EVEN THOUGH YOU USE SSL ENCRYPTION. IS THERE ANOTHER WAY FOR ME TO ORDER?
You can order a Web Membership or any other SMI product or service by calling toll free 877-736-3764. Our hours are 10am-4pm EDT.
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WHEN DOES MY WEB MEMBERSHIP END?
Your membership remains active until you tell us to cancel it. For your convenience, your card will be charged on the same day of each month. You may cancel your web membership at any time by calling us.
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WHEN DOES THE WEBSITE GET UPDATED EACH MONTH WITH THE LATEST CONTENT?
While areas like the Editors' Weblog, Advanced Strategies page, and Message Boards are updated throughout the month, each new monthly newsletter is normally posted around the 24th of the month. If our records contain your current email address, you should receive an email when each new issue is posted. To check or revise the email address we have on file, visit the My Account page.
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